Shop Floor Scheduling – WS7
The customers all want predictable consistent high quality service work. But equally important to them is a completion date for the work you are doing for them. You need to be able to provide a completion date and you need to meet that date. To do that requires very specific activities and deliveries. Parts, labor, supplies, outside purchases all are involved. Learn how to establish and manage shop schedules. To date in most surveys on customer attitudes they indicate that they want “honesty” in the top five. That should tell us that completion dates, which are rarely met is an area that needs a lot of attention.
This webinar leads to the items that are required in developing a schedule that can be met for all customers and internal departments. The typical rationales used to explain away why completion dates are rarely met are exposed…
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